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BlogMessaging

Increase Customer Engagement with Kaleyra SMS on Zoho CRM

Learn how you can automatically send messages throughout different workflow stages by integrating the Kalyera plugin for Zoho CRM.

Kalaivani Narayanan

Blog

6 Powerful Ways to Use Transactional SMS Messages to Grow Your Business

In today's digital age, businesses need to be using all forms of communication to reach their customers. One method that is often overlooked is transactional SMS. Transactional SMS is a powerful tool that can be used to increase customer engagement and loyalty.

Harish Thyagarajan

Whatsapp business automation
BlogMessagingWhatsApp

WhatsApp Automation: 9 Use Cases that Drive Engagement and Conversions

WhatsApp Automation helps reduce customer wait time, improves customer satisfaction, and boosts engagement. Learn more about how automated messages increase conversions in this blog.

Kalaivani Narayanan

trends in mobile marketing
BlogMessaging

Top Mobile Marketing Trends in 2024 for Healthcare

Mobile devices have revolutionized healthcare delivery in recent years with the widespread adoption of telehealth due to the pandemic. Here are a few mobile trends that enable patients to make informed decisions.

Kalaivani Narayanan

conversational platform
Blog CPaaSCustomer Experience

Conversational Marketing: A Comprehensive Guide to Boost Customer Engagement

By engaging one-on-one with customers, businesses can build loyalty and trust. Learn how to use conversational marketing strategies to drive conversions.

Kalaivani Narayanan

Blog

Omnichannel Strategy Q&A with Oracle and Kaleyra

Avadhoot Hinge, Principal Product Manager at Kaleyra’s partner Oracle talks about the value of centralizing digital channels and shares advice for brands trying to pursue a true omnichannel approach.

Kalaivani Narayanan

What are SMS Notifications
BlogMessaging

What is an SMS Notification? Benefits and Examples Across Industries

6 min readSMS is a convenient communication channel for businesses to connect with customers. Let’s learn about the role of Promotional and Transactional SMS notifications in customer interactions. What is an SMS Notification? An SMS notification is a text message...

Kalaivani Narayanan

Enterprise Communication
BlogOmnichannel

Enterprise Communications Services: The Way Ahead for Modern Businesses

Enterprise systems help in unifying the several communication solutions used by an organization. Learn how businesses can simplify processes with enterprise communications.

Kalaivani Narayanan

CPaaS vs UCaaS
Blog

CPaaS Vs UCaaS: What’s the Difference?

6 min readArtificial Intelligence is sparking enthusiasm worldwide, prompting several banks and financial institutions to implement AI to improve their business outcomes. Prevailing trends suggest that conversational ai in financial services has immense potential...

Kalaivani Narayanan

Transactional messaging with SMS
BlogMessaging

Unlock the Power of Transactional Messaging with SMS

6 min readMake a lasting impression and gain a competitive edge with transactional SMS - a powerful and instantaneous communication tool. Since customer service is the key differentiator, timely and relevant communication is paramount. Transactional messaging can...

Kalaivani Narayanan

What is an OTP
Blog

What Are OTP Messages?

6 min read A one-time password (OTP) or a one-time PIN is a code that is used to authenticate a single session or transaction on a digital device. OTP messages strengthen security by protecting users against cyber attacks, such as phishing and data breaches. As...

Kalaivani Narayanan

What is a2p 10dlc
BlogMessaging

10DLC: The Game Changer in A2P Messaging

6 min readNew technologies are transforming how businesses communicate with their customers. 10DLC, touted by many to be the future of A2P messaging, offers significant benefits for businesses to build long-term customer connections. What is 10DLC? 10DLC refers to...

Kalaivani Narayanan

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© 2024 Kaleyra. All rights reserved.