Using toll-free numbers has many advantages. It gives you both short term as well as long term benefits, which saves a significant amount on your cost and fetches more leads to your business.

A click to call feature enables effective business communication. Here are five reasons to include a Click to Call button on your website.

Happy customers are the key to the success of any brand. The more positive the customer experience is, the more likely a customer is to reuse or recommend a brand. One way to improve the brand experience is through better communication. Every interaction is an opportunity to define the way customers perceive your brand. Real-time communication that is personalized, contextual, and useful can significantly improve customer experience.

Fifth-generation wireless network technology (5G) is now being rolled out in major cities worldwide.

Modern AI-driven or Visual IVR can help you set up appointment reminders, surveys, route calls to SMS, etc.

By allowing your customers to contact you as easily as they browse the internet, through Click-to-Call, you give customers access to every channel to get in touch with you.

By giving your customers control over when they want the callback, you can increase customer satisfaction among other benefits.

Use Call Masking to ensure that communication between different stakeholders only takes place through your business platform.

What use are traditional phone systems that can’t keep up with the larger volume of customers that come with the growth of your business? Don’t let old technology limit your expansion. Cloud-based Contact Centers serve as modern alternatives that enable businesses to continuously stay in touch with customers. You can now go back to focusing on achieving that target market share, that you have been working so hard for. By moving your conversations to the Cloud, you can manage your call center seamlessly and access it from anywhere in the world.

Kaleyra's Voice API allows businesses to blacklist spam numbers, robocalls or other nwanted numbers.

New digital marketing trends are emerging ever so often bringing better ways to connect with customers. Here are some trends that can help businesses evolve.

Adapting a Progressive Dialer will help your business reduce the time wasted between dialing each call and automates the process.