Set up your voice application within minutes.
Integrate our Voice platform into your existing systems hassle-free.
Having been associated with Kaleyra for past 2 years, we have received immense support from them. They are always coming up with new technologies. The Account management is team is also proactive.
Aneesh Reddy
CEO & Co-Founder
Capillary Technologies
Building memorable call experiences
What makes us the most loved voice platform
Concurrent Calls
Supercharge team while focusing on call quality by
enabling simultaneous inbound and outbound
calling.
Automate Call Recordings
Assign agent roles and manage permissions to
specify what an agent can see and do without
compromising on data security while tracking live
agent activity.
Agent Account management
Assign agent roles and manage permissions to
specify what an agent can see and do without
compromising on data security.
Call Queuing
Give your customers a top-notch experience and
engage them while they wait for an agent to
answer the call with intelligent pre-recorded
whisper greeting or announcement which is
customisable.
Initiate Browser Calling
Help you agents reduce the process of call
initiation through Callee - our web-based
extension that lets them detect phone numbers
automatically from a web interface or mobile app
and call customers with ease.
Intuitive reports
Track performance, gain valuable business insights,
improve lead management and increase call center
efficiency with real time data analytics.
Text to speech & Speech to Text
Scale your call center globally by converting audio
recordings to text and text to human like speech
with minimal effort.
Global Numbers
Scale and expand your business footprint to over
190+ countries all from a single location with
Global Numbers.
Kaleyra Voice Solutions
Intelligent Voice features to empower your business
Cloud Contact Center
With Cloud you can empower your agents to move seamlessly between multiple channels of communication within one customizable interface.
Click-to-Call
Get in touch with your leads instantly and improve lead conversion time by setting up call buttons directly on your website or mobile app.
IVR Studio
Design your call flows as per your business needs with an easy to use, drag and drop platform for increased flexibility and engagement.
Call Masking
Safeguard your customer’s privacy by masking their current number with an alternate number when making or receiving calls from agents.
Outbound Dialing
Outbound Dialing lets you automate personalised key messages that need to be delivered to your customers.
Kaleyra Voice
Add voice functionality to your platform with ease
Reduced Operational Cost
Optimize your resources better by switching to a
cloud-based system with easy installation and
zero maintenance.
Get going in under 60 secs
A user-friendly widget-based interface ensures that
your call center is up and running quickly,
glitch-free.
Strong Network Operator Connection
Leverage our strong operator network with
connections globally that will help you bridge
your calls faster.
Massive Number Inventory
Comprehensive range of number types to suit your
specific business needs. Strict quality check before
provisioning.
Scale at will
Whether you add 1 customer or 1,00,00,000
customers, scale without the hassle of
infrastructure bottlenecks.
Enhanced customer satisfaction
Allocate the right resources to a call through
conditional routing, enhance overall customer
experience and build a good brand image.
Insight at every step
Leverage live call monitoring, call logs and call
records that help you gather data at various
stages of a call and analyse your call
effectiveness.
Voice API
Our robust yet easy-to-use Voice APIs will now
help you automate your call flows while focusing
on improving and simplifying user experience.
Build exactly what you imagine
Building a seamless contact center experience is just a step away.
Kaleyra Voice: Empowering teams to have effective conversations
Let’s start building!
