Video chat has come a long way in recent years, offering a variety of features to improve customer communication. This blog discusses a few key features businesses should consider when deploying video chat technology for customer interactions.
WebRTC (Web Real-Time Communications) is an innovative technology that allows real-time communication directly through web browsers. Learn how you can elevate customer experiences and drive engagement with Kaleyra's WebRTC-based Video/Audio solution.
Modern-day brands need real-time communication technologies to actively engage with their customers on communication channels they prefer and frequently use.
Consumers are looking for more complete digital experiences. In the growth of banking channels, personalization of the relationship becomes fundamental. In this case, Banca Widiba has launched a service to communicate with customers through a video banking solution.
Here is a blog that brings out some compelling reasons for banks and financial institutions to consider video calling solutions.
The rising popularity of video calling platforms has caught layman's attention and has raised expectations for businesses to offer personalized support via video chat.