Recently, Google introduced a new channel known as Business Messages to enable consumers to message businesses instantly and resolve all their queries via the search platform.
Apart from the several things you already do on Google Spreadsheets, you can now send SMSes using Kaleyra’s API, right from the application itself.
We all know how well the SMS worked in the past, but let’s look at why it works today and will work tomorrow as the future of communication.
Considering factors of advanced technology and quality of services provided, here are the best Bulk SMS providers in India.
These SMS Gateways offer premium customer support and advanced technological facilities in USA. Continue reading to find out more about them.
Messages have high open-rates. According to Techpedia, it is as high as 98%. Moreover, 83% of the messages sent are seen within 3 minutes. In a time, when almost everyone has a phone and keeps it with them wherever they go, these statistics are not surprising. The mobile messaging trends have created a huge opportunity for businesses to communicate with their customers and prospects through this medium.
Smishing is a cyberattack that uses misleading text messages to deceive victims. Here are some preventive measures to avoid a phishing attack.
To sustain the competition and provide the awesome customer experience, BFSI sector will have to redefine its communication process at a swift pace.
Banks that offer dynamic messaging, beyond simple alerts, will have an opportunity to engage with customers seamlessly. With digital engagement, each additional touchpoint is another opportunity to build trust.
Through vSMS, each message sent by the business is verified by Google. Customers can recognize the brand, develop trust, and actively engage with them.