Cloud Contact Center

Move your Contact Center to the cloud.

Set up and manage your call center seamlessly on a single cloud platform and access it from anywhere across the world.

Going remote is the new normal.

Setting up requires minimal effort. Leverage intelligent agent routing, customizable IVR, our intuitive flow builder and so much more to help your team do their best.

All channels on one platform

With Cloud you can empower your agents to move seamlessly between multiple channels of communication within one centralized, customizable interface.

Cloud for remote-working agents

Manage customer conversations on the cloud to offer excellent customer service, no matter where your team is, no matter where your customers are.

Decreased calling time

Connect your customers to the agent they already know. Remove the redundancy of your customers having to explain their cases to multiple agents all over again.

Per-agent detailed analytics

Get in-depth per-agent analytics, including count of calls, Talktime, Call Status, No Answers, Failed Calls, IVR Answers, Failed Legs and Call Types.

 Proven Communications Technology

3000+
Customers
1600+
Operator Connections
190+
Countries
99.99%
API Uptime
27 Billion
Messages, 2019
3 Billion
Voice Calls, 2019

We’re ready to help you design the perfect communication experiences for your customers.