Customer centricity should be at the forefront of a bank’s digital strategies. Learn how Omnichannel platforms provide a holistic understanding of the customer journey, informing strategies for business growth.
For a consumer-facing industry like hospitality, technological innovations such as CPaaS solutions can go a long way in delighting customers and boosting revenue.
Mobile devices have revolutionized healthcare delivery in recent years with the widespread adoption of telehealth due to the pandemic. Here are a few mobile trends that enable patients to make informed decisions.
With smartphone use on the rise, shoppers are increasingly finding it easier to research and purchase products online. Learn how to embrace these shopping trends and employ omnichannel and mobile strategies.
Omnichannel marketing strategy is the need of the hour for businesses across industries that want more customer engagement. Learn how to create a solid omnichannel strategy for your business.
Modern-day brands need real-time communication technologies to actively engage with their customers on communication channels they prefer and frequently use.
The high delivery and response rate of mobile marketing is a huge asset for companies that want to make an impression on audiences. Here's a blog on how businesses are taking advantage of mobile marketing strategies to grow their online presence and sales.
Consumers are looking for more complete digital experiences. In the growth of banking channels, personalization of the relationship becomes fundamental. In this case, Banca Widiba has launched a service to communicate with customers through a video banking solution.
Rich Communication Services (RCS) introduces a new level of interactivity to A2P messaging. For brands, it delivers countless possibilities for engagement and on-brand customer experiences.
Here is a blog that brings out some compelling reasons for banks and financial institutions to consider video calling solutions.
Kaleyra recently launched an SMS plugin for Shopify to help Shopify Merchants send SMS to customers located anywhere around the globe.
Success in business is all about connecting with the right customers at the right time. Hand-held communication devices and instant messaging apps have changed the way customers interact with brands. Consumers today prefer communication that is fast, relevant, and personalized. With access to multiple devices and mobile apps, getting the attention of the millennial customer is not easy.