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Whatsapp business automation
Blog EN

WhatsApp Business Automation: Streamline Communication for Better Efficiency

WhatsApp automation is a valuable tool for enterprise businesses to enhance customer engagement and customer support. With WhatsApp Business API, businesses can easily automate customer interactions and improve overall efficiency.

Kalaivani Narayanan

Conversational commerce
Blog EN

Conversational Commerce: How to Revolutionize the Customer Experience

Conversational commerce allows personalized, real-time conversations that enhance customer experience and drive sales. In this blog, we'll explore the benefits of conversational commerce and how businesses can successfully incorporate it into their marketing strategy.

Kalaivani Narayanan

Best Video Chat platform
Blog Video EN

Choosing the Best Video Chat Platform to Improve Business Performance

Video chat has come a long way in recent years, offering a variety of features to improve customer communication. This blog discusses a few key features businesses should consider when deploying video chat technology for customer interactions.

Kalaivani Narayanan

Fingpay blog
Blog Voice EN

Enabling seamless UPI transactions with IVR solution

Kaleyra's Interactive Voice Response (IVR) technology integrated with FingPay's UPI system turned out to be a game changer for the fintech company, offering various benefits that enhanced convenience and security.

Harish Thyagarajan

Whatsapp banking features
BlogWhatsApp EN

WhatsApp Banking: Guide to Engagement Across the Customer Journey [2023]

WhatsApp banking is emerging as a popular way for customers to access their banking services and accounts easily. Learn how WhatsApp APIs help deliver phenomenal banking experiences across the customer journey.

Kalaivani Narayanan

WebRTC
Blog Video EN

Enriching the Customer Experience with Real Time Video and Audio Communication

WebRTC (Web Real-Time Communications) is an innovative technology that allows real-time communication directly through web browsers. Learn how you can elevate customer experiences and drive engagement with Kaleyra's WebRTC-based Video/Audio solution.

Kaleyra

NRF Recap - Omnichannel Retail Trends
BlogIndustry InsightsIndustry Insights EN

Omnichannel Trends For Retail in 2023 – Insights from NRF

6 min read  Last week Kaleyra attended one of the most notorious events in the retail space, the National Retail Federation’s annual NRF Big Show. Having secured its spot in January on retailers' and vendors’ calendars, NRF is known for being the best place to...

Kaleyra

conversational marketing examples
BlogCustomer ExperienceMessagingOmnichannel EN

6 Conversational Marketing Examples to Inspire you in 2023

Conversational marketing tools enable businesses to provide a tailored customer experience while improving efficiency and reducing costs. Let's see a few examples of brands enhancing customer experience with conversational strategies.

Kalaivani Narayanan

CX Trends 2023 -
BlogCustomer Experience EN

9 Digital Customer Experience Trends to Watch out for in 2023

Stellar customer experiences can positively affect business performance. By staying on top of digital customer experience trends, companies can stand out from the competition and improve business outcomes.

Kalaivani Narayanan

omnichannel messaging
Blog CPaaS EN

Boost Online Sales And Engagement With Omnichannel Messaging

By choosing the right platforms, creating engaging content, and ensuring messages are relevant to each customer's needs, enterprises can harness the power of omnichannel messaging successfully

Harish Thyagarajan

Kaleyra Growth in 2022
BlogCulture EN

Kaleyra 2022: Year in Review

2022 was a remarkable year for Kaleyra. As 2023 sets sail, we would like to take a moment to reflect on our incredible journey last year.

Kalaivani Narayanan

BlogWhatsApp EN

7 Whatsapp Business Best Practices You Can Use To Grow Your Business

WhatsApp Business offers a variety of features that can help you increase your revenue. However, as a modern-day business, you must understand how to use these features to get the most out of the app. In particular, you should follow some best practices to make the most out of WhatsApp Business.

Harish Thyagarajan

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