Customer centricity should be at the forefront of a bank’s digital strategies. Learn how Omnichannel platforms provide a holistic understanding of the customer journey, informing strategies for business growth.
For a consumer-facing industry like hospitality, technological innovations such as CPaaS solutions can go a long way in delighting customers and boosting revenue.
With smartphone use on the rise, shoppers are increasingly finding it easier to research and purchase products online. Learn how to embrace these shopping trends and employ omnichannel and mobile strategies.
6 min read HLR full form is (Home Location Register). The HLR in mobile communication is a central database in a wireless network containing data of all active customers, including call routing details, service entitlement information, and number porting activity. ...
6 min readIn this digital age of widespread connectivity and the ubiquity of smartphones, SMS (Short Message Service) has become an indispensable tool for business communication. SMS offers many benefits and one of the most critical aspects of text marketing...
6 min readTwo-Factor Authentication (2FA) offers an additional layer of security for user login sessions and transactions. 36% of people use 2FA to secure their digital accounts. In this post, we’ll explore Voice OTP service and how you can use it to make 2FA more...
Omnichannel marketing strategy is the need of the hour for businesses across industries that want more customer engagement. Learn how to create a solid omnichannel strategy for your business.
Disruptive competition, increasing customer expectations and digital innovation are transforming the banking sector. To flourish in this environment, banks have to find new ways to innovate, collaborate and deliver differentiated services that tap unmet needs.
Modern-day brands need real-time communication technologies to actively engage with their customers on communication channels they prefer and frequently use.
The high delivery and response rate of mobile marketing is a huge asset for companies that want to make an impression on audiences. Here's a blog on how businesses are taking advantage of mobile marketing strategies to grow their online presence and sales.
Consumers are looking for more complete digital experiences. In the growth of banking channels, personalization of the relationship becomes fundamental. In this case, Banca Widiba has launched a service to communicate with customers through a video banking solution.
Here is a blog that brings out some compelling reasons for banks and financial institutions to consider video calling solutions.