SMS pumping, also known as Artificially Inflated Traffic (AIT), refers to the malicious act of sending a massive volume of text messages using automated software or bots. Learn the risks of AIT and how to detect and mitigate its effects with comprehensive monitoring and security measures.
Real-time video chat adds a human touch to customer communication and helps businesses provide more personalized interactions. Learn more about how to transform your customer service with real-time video.
Enhance your mobile app experience with seamless in-app calling capabilities using our latest blog post on best practices. Discover how businesses are improving user engagement and satisfaction through optimized communication features.
Discover the key metrics you need to track to measure the effectiveness of your chatbot. Optimize its performance and improve user experience today.
22 May 2023 - Italy | Corriere della Sera [The article attached below featured a few days ago in the Economy section of the Corriere della Sera, authored by Isidoro Trovato, in light of Italian Prime Minister Giorgia Meloni's recent mission to New Delhi.] India...
WhatsApp Business has emerged as a powerful platform, revolutionizing customer interactions. Read how WhatsApp Business Opt-in ensures businesses obtain explicit customer consent and establish a direct line of communication, leading to better engagement.
Discover how conversational marketing can transform customer engagement and retention. Learn how to implement this strategy in your business today.
Adapting a Progressive Dialer will help your business reduce the time wasted between dialing each call and automates the process.
With the ability to provide natural language conversations, Conversational chatbots are transforming how healthcare professionals interact with patients. This blog explores the benefits of Conversational AI in healthcare, such as enhanced patient engagement and increased efficiency.
In today's fast-paced digital world, where immediacy is the need of the hour, WhatsApp Buttons have revolutionized how we interact with customers. Learn how WhatsApp interactive buttons help provide seamless yet powerful communication.
Learn how video chat is an effective tool for cross-selling & upselling in banking. Improve customer satisfaction & engagement with convenient communication.
Valeria Magoni (Senior Director, Product and Corporate Marketing at Kaleyra) and Nicola Jr Vitto (Chief Product and Technology Officer at Kaleyra) delve into the world of AI to discuss the power and limitations of tools like ChatGPT and explore how such groundbreaking innovations are revolutionizing the way users interact with technology.