Resources about SMS
Red Cross and Kaleyra
The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.
Grofers & Kaleyra
Kaleyra provides Grofers with SMS services for transactional and high volume campaigns
Resources about WhatsApp
Prestivalore and Kaleyra
Prestivalore aimed to offer its customers a premium user experience, Kaleyra provided Prestivalore with a secure messaging solution that optimized their interaction with customers.
Create a Seamless Customer Experience through WhatsApp
A detailed guide by Kaleyra on how big and small businesses can leverage WhatsApp Business to provide better customer experience.
City Union Bank & Kaleyra
City Union Bank aimed to offer its customers a premium banking experience, Kaleyra provided City Union Bank with a secure voice solution that optimized their interaction with customers.
Holiday Multi-Channel Marketing Playbook 2022
The holiday season is a crucial time for businesses, and mobile marketing can be a powerful tool for driving sales and engagement. However, this year brands are facing increased pressure from rising global inflation and supply chain issues. As a result, shoppers...
5 Ways Digital Transformation Has Accelerated The Banking Sector
This whitepaper reveals some of the ways the new-age digital technologies have impacted banking operations in recent years.