Resources about SMS
Red Cross and Kaleyra
The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.
Grofers & Kaleyra
Kaleyra provides Grofers with SMS services for transactional and high volume campaigns
Resources about WhatsApp
Create a Seamless Customer Experience through WhatsApp
A detailed guide by Kaleyra on how big and small businesses can leverage WhatsApp Business to provide better customer experience.
Other resources
Credihealth & Kaleyra
Advancing Healthcare Services through Cloud Telephony | Credihealth x Kaleyra
Job Portals & Kaleyra
Kaleyra’s empowers leading job portals to reach job-seekers at a faster rate.
5 Ways Digital Transformation Has Accelerated The Banking Sector
This whitepaper reveals some of the ways the new-age digital technologies have impacted banking operations in recent years.