• IT
  • ES
  • Support
  • Sign In
  •  
    • Contact Us
    • Sign Up
  • Products
    • CHANNELS
      • SMS Send text messages globally
      • Voice Click-to-call, IVR and call recording
      • Whatsapp The most used app for instant messaging
      • Push Notification Alerts for iOS and Android applications
      • E-mail Transactional and OTP e-mails
    • PRODUCTS
      • Contact Center Leverage customizable IVR, call recording, agent routing and more
      • Flow Builder Drag-and-drop widgets to create cross-channel experiences
      • Conversations Receive and deliver messages across multiple channels
      • Numbers Local, toll-free and mobile numbers to communicate globally
    •  
      • Chatbots AI-powered bots for streamlined communication
      • Verify Authenticate users and transactions through OTPs
      • Lookup Check number validity, portability, and roaming status
    • SOLUTIONS
      • Banks & Financial Services
        Solutions for secure transactions and top-notch customer service
      • Transport and Logistics
        Innovative communication services for hassle-free deliveries
      • Travel and Tourism
        Cross-channel communication for delightful travel experiences
      • Healthcare
        Secure and scalable interactive solutions for optimal patient care
  • Resources
    • KNOWLEDGE CENTRE
      • Blog
      • Case Studies
      • Whitepaper
      • e-Books
      • Webinars
    • PRODUCT DOCS
      • API Documentation
        Everything you need to set up and run our APIs
      • Plug-ins and Integrations
        References to help you use Kaleyra’s functionality on other platforms
    •  
      • Support Wiki
        Understand how to get the most out of Kaleyra Cloud
    •  
      • GDPR Policy
        Our commitment for your privacy
      • Code of Conduct
        Lawful and ethical behaviour at Kaleyra
  • Company
    • KNOW KALEYRA
      • About Kaleyra Know more about the who, what, when, where, why and how
      • Events Come and meet our team as we travel around the world
    •  
      • Careers Become a Kaleyran! See all the available opportunities.
    •  
      • Press Room Get the latest scoops on our technology, leadership and culture
    •  
      • Investors
        Explore our financial journey as a NYSE-listed public company
      • Partnerships
        Partner with us for events, marketing, and product integrations
  • IT
  • ES
  • SUPPORT
  • SIGN IN
Contact Us
Sign Up
Contattaci
Registrati
Contáctenos
Regístrate
  • Resources
  • Filter by
  • Product
    • Multi-channel
    • SMS
    • Voice
    • WhatsApp
  • Document Type
    • Case Study
ENSMS | Case StudyCase Studies

Red Cross and Kaleyra

The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.

Bhavya R

EN SMSSMS | Case StudyCase Studies

Grofers & Kaleyra

Kaleyra provides Grofers with SMS services for transactional and high volume campaigns

Bhavya R

EN SMSSMS | WebinarWebinars

Verified SMS – Making Business Messaging Trustworthy, with Google

Remote
On Demand

Bhavya R

EN SMSSMS | Case StudyCase Studies

Zomato & Kaleyra

Kaleyra helped Runnr (now Zomato) reach its customers faster.

Harish Thyagarajan

EN SMSSMS | Case StudyCase Studies

AirAsia & Kaleyra

Kaleyra helps aviation giant AirAsia offer smooth travel experience to its customers

Harish Thyagarajan

EN SMSSMS | Case StudyCase Studies

Practo & Kaleyra

Practo unites patients and healthcare providers through Kaleyra

Prarthana Sachdev

EN SMSSMS | WhitepaperWhitepapers

Messaging Trends for Businesses and Individuals

How has messaging and SMS evolved over time? How are businesses from around the world using it? Read our guide for trends and analysis on messaging.

Prarthana Sachdev

▲ 99.99%

STATUS

DEVELOPERS

CAREERS

INVESTORS

T&C

PRIVACY

ABOUT US

© 2021 Kaleyra. All rights reserved.