After a challenging 2020 holiday season, retailers are preparing for another round of holiday shopping in 2021, this time with the hope that some amount of normalcy will return to consumer spending and shopping behavior. This report explores the trends that are...
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The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.
Kaleyra provides Grofers with SMS services for transactional and high volume campaigns
Kaleyra helped Runnr (now Zomato) reach its customers faster.
Kaleyra helps aviation giant AirAsia offer smooth travel experience to its customers
Practo unites patients and healthcare providers through Kaleyra
How has messaging and SMS evolved over time? How are businesses from around the world using it? Read our guide for trends and analysis on messaging.
