
Why All Businesses Must Adopt Two-Factor Authentication
4.1 billion records were exposed within the first six months of 2019 due to data breaches, states a report by Forbes. With cyber-crimes consistently on the rise, businesses need to take proactive measures to protect sensitive data and establish customer trust.
This paper introduces readers to Two-factor authentication (2FA), a safe, secure, and user-friendly system to verify customers’ identities before granting them access. It imparts an understanding of the various ways small, medium and large businesses can implement 2FA depending on their industry and user base.
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How CPaaS Is Shaping Communication In 2023
CPaaS provides an easy-to-use platform for managing customer interactions across multiple channels, such as SMS, voice calls, and more. It also helps reduce costs while improving customer experience. This whitepaper will explore how CPaaS is shaping communications...
Kaleyra Helps Verisure Improve Customer Engagement Through WhatsApp Business API
A study by Gartner suggests that over 65 percent of the companies compete on Customer Experience (CX) now, as opposed to 36 percent in 2010. The scope of CX is no longer limited to the problem-solving capabilities of the customer support team, but rather...
Building Customer Experience – Every Click Matters

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