Why All Businesses Must Adopt Two-Factor Authentication
This paper introduces readers to Two-factor authentication (2FA), a safe, secure, and user-friendly system to verify customers’ identities before granting them access. It imparts an understanding of the various ways small, medium and large businesses can implement 2FA depending on their industry and user base.
The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.
Advancing Healthcare Services through Cloud Telephony | Credihealth x Kaleyra
Verisure is a leading global player in the home and office automation industry. Kaleyra helped Verisure increase conversational engagement and improve customer experience, with its WhatsApp Business API.