Contact Us
Sign Up
Contattaci
Registrati
Contáctenos
Regístrate
Multi-channel | Multi-channel | Whitepaper

Why All Businesses Must Adopt Two-Factor Authentication

02 Jul, 2020

4.1 billion records were exposed within the first six months of 2019 due to data breaches, states a report by Forbes. With cyber-crimes consistently on the rise, businesses need to take proactive measures to protect sensitive data and establish customer trust.

This paper introduces readers to Two-factor authentication (2FA), a safe, secure, and user-friendly system to verify customers’ identities before granting them access. It imparts an understanding of the various ways small, medium and large businesses can implement 2FA depending on their industry and user base.

Other Resources

Red Cross and Kaleyra

The Italian Red Cross, while working in one of the worst affected countries during the pandemic’s peak, faced a massive surge in calls to their contact center. This case study showcases the rapid response initiated by Kaleyra to put in place a toll-free messaging system that would help with this. Callers to the Italian Red Cross send SMSs requesting medicines, information, grocery delivery and prioritize emergency response services.

Verisure and Kaleyra

Verisure is a leading global player in the home and office automation industry. Kaleyra helped Verisure increase conversational engagement and improve customer experience, with its WhatsApp Business API.