Fingpay & Kaleyra
Technological advancements in the fintech industry are transforming the customer experience for businesses and customers alike. With breakthroughs like machine learning, advanced analytics, Unified Payments Interface and AI-driven automation, fintech companies can now offer more personalized services to customers, such as tailored financial advice, real-time insights into spending habits, and faster transactions.
This not only enhances the customer experience but also helps fintech companies better manage their operations. In addition, the widespread adoption of these technologies promises to revolutionize how customers interact with products and services offered by fintech companies, bringing a new level of convenience, loyalty and satisfaction.
Here is a case study on how FingPay uses Kaleyra’s IVR solution to provide its customers with a seamless platform for UPI-based transactions.