Text Messaging Is Changing the Way We Communicate
Understand how and why text messaging is changing the way consumers communicate with enterprise businesses
Make customer interaction easy with Toll-free numbers
The toll-free number has become a medium for customer engagement. It can help with marketing strategy, call routing, campaign management and more.
How to Improve Customer Engagement With Promotional SMS
Promotional SMS is a powerful tool that can help businesses reach many potential customers with minimal effort. By sending promotional SMS, you can increase customer engagement and boost your bottom line.
7 Compelling Reasons To Use WhatsApp Business For Your Marketing Strategy
Using WhatsApp Business as part of your marketing strategy can help you engage with your audience better and provide them the best experience.
Video Chat Support: 5 Ways to Improve Customer Experiences in Healthcare
Video chat support enables patients to get medical attention from the comfort of their homes. Video customer support improves patient experiences.
Masked Calling: The Solution for Privacy and Security in Communication
6 min readConnectivity has become more significant now than ever, with businesses having global teams interact remotely and people worldwide using technology to stay in touch. However, with the reliance on digital communication comes the risk of data breaches and...
Understanding WebRTC Security and Encryption
6 min readWebRTC (Web Real-Time Communication) has gained popularity in recent years due to its ability to facilitate video and audio communication without the need for users to download additional software or plugins. The WebRTC market is projected to grow by USD...
Whatsapp Commerce for an End-to-End Shopping Experience
WhatsApp commerce is revolutionizing the shopping experience for customers. This blog will explore how to improve conversions with WhatsApp Business API through customer engagement.
What is Video Bandwidth and How it Affects Performance
6 min readThe world is increasingly hyperconnected and relies on internet for entertainment, education, work, and connecting with family and friends. Video bandwidth is a crucial metric that impacts our experience during video streaming or virtual meetings. In...
Demystifying Throughput vs Latency vs Bandwidth
Throughput, latency, and bandwidth are vital metrics impacting network performance. Throughput is variation of latency over time. Latency is delay and bandwidth refers to network capacity
Network Jitter vs Latency: What’s the Difference and Why Does It Matter?
6 min readWith the surge in internet users worldwide, the two vital factors that affect the quality of user experiences are network jitter and latency. Understanding terms such as jitter, latency and throughput is essential to maintaining the speed and overall...
What Is a Toll-Free Number and How Does it Work?
6 min readA toll-free phone number is a great way to receive customer service or support inquiries from across the country. It's often referred to as an 800 number, and it can be used by virtually any company. But what really is a toll-free number? How does it...