Tag : sms services

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Why is it critical to have high priority SMS service lines?

Whether you’re a financial services provider, a SaaS product, or an online business, protecting your users and their data is something you simply cannot afford to take lightly. Some of the biggest names in the business have suffered high profile breaches t ...

By Darell Khin. 21 Dec 2018. 4min

Getting Every Customer’s Attention On Earth Today And Mars Tomorrow
Getting Every Customer’s Attention On Earth Today And Mars To ...

With the rapid advancement of technology, it won’t be long before the human race ventures out into living in space, possibly on Mars. It’s commonplace to see technology that was all the hype yesterday getting the boot today to make way for newer technology ...

By Darell Khinn. 01 Jan 1970. 4 min

SMS Essentials – part 7: The Secret to Sustaining Customer Engagement
SMS Essentials – part 7: The Secret to Sustaining Custo ...

The words “Customer engagement” talks about the emotional connection between a customer and the brand. Highly engaged customers tend to be regular, buying more and adding to the sales of the company, while continuing to be loyal and even promoting the bran ...

By Darell Khin. 13 Dec 2018. 10 min

SMS Essentials – Part 6: How SMS Can Lay The Foundation For Customer Support
SMS Essentials – Part 6: How SMS Can Lay The Foundation ...

Customer satisfaction is of utmost importance to determine the success of a business. You may have the best product in the world, but having inefficient customer support could diminish the value of your brand. Customer support is an integral part of every ...

By . 01 Jan 1970. 10 min

SMS Essentials – Part 5: The Focus On SMS Reminders
SMS Essentials – Part 5: The Focus On SMS Reminders

One of the major reasons why clients do not show up for appointments is because they simply forget. This is especially true when clients have packed schedules. While a missed appointment every now and then may not seem like that big of a drawback, when it ...

By . 01 Jan 1970. 10 min

Here’s How Kaleyra Can Help With Automated Customer Service
Here’s How Kaleyra Can Help With Automated Customer Service

The world is on a roll to get everything faster and better. Businesses can’t stop for anything because they could be left behind. In a world where you have to think fast, it’s still important to take a breath, do the research, and make smart, informed deci ...

By Darell Khin. 07 Dec 2018. 5 min

Delivering Personalized Customer Service By Harnessing The Power Of SMS
Delivering Personalized Customer Service By Harnessing The Po ...

Today, we see inboxes flooded with emails, most of which go unread. While email is considered one of the best ways to establish a connection with customers, SMS marketing complements it. The two marketing avenues work best hand-in-hand and help businesses ...

By . 01 Jan 1970. 10 min

Capturing Customer Satisfaction Via SMS
Capturing Customer Satisfaction Via SMS

In today’s age of the highly discerning customer who expects interactions that are prompt, personalized, thoughtful, and hassle-free, touching base with your customer at the right time can make all the difference in your Customer Experience Management stra ...

By Darell Khin. 01 Dec 2018. 4 min

Top 10 SMS Gateway Service Providers in India
Top 10 SMS Gateway Service Providers in India

Bulk SMS services allow businesses to reach a large customer base within seconds. As a result, businesses face no limitations on growth and can scale as required. Be it startups trying to reach potential clients or an established firm trying to expand over ...

By Sakshee Sunil Sarrawgi. 06 Aug 2018. 5 min

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