Tag : SMS communication

Kaleyra at the Politecnico of Milan event: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA”
Kaleyra at the Politecnico of Milan event: “KPI & MEASURE ...

Kaleyra at Mobile B2C Observatory Workshop: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA” On 24th January 2019 from 09:30 to 13:00 at the Politecnico of Milan there is the second workshop organized by the Mobile B2C Strategy Observatory “KPI & ME ...

By . 01 Jan 1970. 10 min

SMS Essentials – Part 6: How SMS Can Lay The Foundation For Customer Support
SMS Essentials – Part 6: How SMS Can Lay The Foundation ...

Customer satisfaction is of utmost importance to determine the success of a business. You may have the best product in the world, but having inefficient customer support could diminish the value of your brand. Customer support is an integral part of every ...

By . 01 Jan 1970. 10 min

SMS Essentials – Part 3: Channeling SMS Notifications For Customer Engagement
SMS Essentials – Part 3: Channeling SMS Notifications F ...

If you are a business and you are not using one of the most engaging means of communication with your customers, you are missing out a lot on customer loyalty. In this post, we take a look at some common misconceptions and some great benefits that an SMS n ...

By Darell Khin. 11 Dec 2018. 4 min

SMS Essentials – Part 2: SMS Security And Why It’s Critical
SMS Essentials – Part 2: SMS Security And Why It’ ...

There is no doubt that SMS marketing is one of the most efficient means for a business to gain customer success. It is cost-efficient and has a high open and response rate when compared to other marketing media. However, the risk of falling victim to cyber ...

By . 01 Jan 1970. 10 min

Why SMS Was The Past, The Present And Will Be The Future Of Communication
Why SMS Was The Past, The Present And Will Be The Future Of C ...

While the universe is estimated to be 15 billion years old, the Earth 5 billion, humans trace back to only 40,000 years. Up until 3 centuries ago, the human race advanced at snail’s pace. The industrial era brought about rapid change that many folks find i ...

By . 01 Jan 1970. 10 min

Top 7 Reasons Why Customers Don’t Get Messages
Top 7 Reasons Why Customers Don’t Get Messages

With the tech-savvy generation, the pace is rapid in the marketing world, and the change is inevitable. One thing that has stuck around is the SMS. SMSs are still a popular form of marketing that has proven to be fruitful. However, there are many times whe ...

By Darell Khin. 11 Dec 2018. 5 min

Here’s How Kaleyra Can Help With Automated Customer Service
Here’s How Kaleyra Can Help With Automated Customer Service

The world is on a roll to get everything faster and better. Businesses can’t stop for anything because they could be left behind. In a world where you have to think fast, it’s still important to take a breath, do the research, and make smart, informed deci ...

By Darell Khin. 07 Dec 2018. 5 min

4 Best SMS Gateways In The US Every Business Must Know
4 Best SMS Gateways In The US Every Business Must Know

While there are many SMS gateways a business can use to tap into SMS marketing, there are a few that stand out in providing premium service and support. When it comes to SMS marketing, there is a need for innovative ideas as the content is very limited. Bu ...

By . 01 Jan 1970. 10 min

The Impact of SMS localization On Revenue And Communication
The Impact of SMS localization On Revenue And Communication

Thanks to the ubiquity of mobile phones and the unparalleled reach of text messages, we’ve seen how the humble SMS is a powerful way to connect to today’s global audiences. Whether it is to inform and educate your customers, understand customer sentiment, ...

By . 01 Jan 1970. 10 min

Why SMS Is A Powerful Tool For Marketing To Global Audiences
Why SMS Is A Powerful Tool For Marketing To Global Audiences

In a world addicted to novelty, the humble text message has stood the test of time.  Even 25 years after its inception, SMS is a platform that is still massively used around the world.  In fact, according to research, 5 billion people around the world have ...

By . 01 Jan 1970. 10 min

Popular tags