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Creating a Modern IVR to Enhance Customer Experience
Company Updates
Creating a Modern IVR to Enhance Customer Experience

What is an IVR? For a customer, an IVR is a common phone menu. More technically, an Interactive Voice Response (IVR) system allows a caller to connect with the back-end telephony system of businesses by clicking on keys that emit DTMF (Dual Tone Multi-F ...

By . 10 min

New Beginnings
Company Updates
New Beginnings

Powerful. Reliable. Scalable. This was the vision we had when we set out to build a platform that would empower businesses to get not one, but many steps closer to their customers. To create and run such a platform, it was important to have a strong commun ...

By Filippo Monastra .24 Jul 2019. 3 min

Kaleyra & Zoho CRM – The Best Combination
Third-Party Integration
Kaleyra & Zoho CRM – The Best Combination

When two great companies come together, greater things happen. If you use Kaleyra as your communication platform and your CRM database is on Zoho, you no longer have to log in to the Kaleyra SMS application and upload the lead database there if you want to ...

By .02 Jul 2019. 4 min

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Tips for Success
The Future of the Mobile Economy

This new era of the mobile economy brings to us 5G and with it comes a wide range of exciting new services. As the digital world continues to evolve, many operators are moving beyond the traditional telco businesses and exploring new opportunities to stay ...

By Sakshee Sunil Sarrawgi .04 Jun 2019. 2 min

Mobile Marketing Tips That Drive Sales
Tips for Success
Mobile Marketing Tips That Drive Sales

How many of you access the internet via portable devices? Most websites out there are fully responsive, allowing users to read articles, make purchases, transfer money, watch videos, access various learning platforms or do anything else right from their mo ...

By Maria Victoria MacAraig .13 Jun 2019. 10 min

The Second Edition of the New York Italy Run: Everyone in Central Park celebrated the Festa della Repubblica with Pride
Events
The Second Edition of the New York Italy Run: Everyone in Cen ...

On the 2nd June,  the Itlay Run in New York has been conducted where many participants have actively participated in the run. This five-mile race collects thousands of runners to Central Park in celebration of the “Festa della Repubblica.” The Italy Run ...

By Kaleyra .05 Jun 2019. 5 min

Want to run a business successfully? Run a marathon
Kaleyra Culture
Want to run a business successfully? Run a marathon

Over the years, I have become extremely passionate about running. I’m always on the lookout for marathons and have participated in several of them around the world. The most recent one was the Italy Run that took place in New York City. On Festa della Repu ...

By Aniketh Jain .05 Jun 2019. 4 min

Leverage The Capabilities of 2-Way Messaging Through WhatsApp
WhatsApp
Leverage The Capabilities of 2-Way Messaging Through WhatsApp

Kaleyra understands the need for 2-way messaging and has always encouraged businesses to leverage it. With WhatsApp Business, Kaleyra takes its 2-way communication capabilities a step further. Apart from the several advantages, WhatsApp Business brings for ...

By Sakshee Sunil Sarrawgi .27 May 2019. 6 min

Integrate WhatsApp Business Into Your E-commerce Strategy
WhatsApp
Integrate WhatsApp Business Into Your E-commerce Strategy

WhatsApp, with a presence in over 180 countries, continuously comes up with new features to make the lives of its users simple and set higher standards of quality communication around the industry. With the introduction of end-to-end encrypting, live locat ...

By Sakshee Sunil Sarrawgi .17 May 2019. 7 min

60 years ago, Olivetti presented Elea 9003, a revolution in the world of Computer Technology
Tips for Success
60 years ago, Olivetti presented Elea 9003, a revolution in t ...

2019 is an important year for the Italian computer technology; 60 years ago, one of the first totally transistor-based commercial computers in the world was presented at the Fiera di Milano by Olivetti: Elea 9003 (stands for Elaboratore Elettronico Aritmet ...

By Kaleyra .16 May 2019. 10 min

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