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Blog EN

Omnichannel Strategy Q&A with Oracle and Kaleyra

Avadhoot Hinge, Principal Product Manager at Kaleyra’s partner Oracle talks about the value of centralizing digital channels and shares advice for brands trying to pursue a true omnichannel approach.

Kalaivani Narayanan

Enterprise Communication
BlogOmnichannel EN

Enterprise Communications Services: The Way Ahead for Modern Businesses

Enterprise systems help in unifying the several communication solutions used by an organization. Learn how businesses can simplify processes with enterprise communications.

Kalaivani Narayanan

Messaging EN

How to Improve Customer Engagement With Promotional SMS

Promotional SMS is a powerful tool that can help businesses reach many potential customers with minimal effort. By sending promotional SMS, you can increase customer engagement and boost your bottom line.

Harish Thyagarajan

Video chat for customer support
Blog EN

Video Chat Support: 5 Ways to Improve Customer Experiences in Healthcare

Video chat can be a powerful tool for marketing and customer service to potential patients. In this blog post, we'll explore how video chat can be used effectively in healthcare.

Kalaivani Narayanan

Whatsapp for ecommerce
BlogMessagingWhatsApp EN

Whatsapp Commerce for an End-to-End Shopping Experience

WhatsApp commerce is revolutionizing the shopping experience for customers. This blog will explore how to improve conversions with WhatsApp Business API through customer engagement.

Kalaivani Narayanan

SMS mistakes to avoid
BlogMessaging EN

7 SMS Marketing Mistakes to Avoid

SMS marketing can be a powerful tool when used correctly. This blog post will highlight seven of the most common SMS marketing mistakes and how to avoid them.

Harish Thyagarajan

Whatsapp API for Business
Blog EN

Leverage Whatsapp Messaging API for Insurance Marketing

Whatsapp API is a potent tool for business communication and can help improve customer satisfaction through two-way communication. Learn how insurers can delight their customers with Whatsapp APIs in this blog.

Kalaivani Narayanan

RBM messaging
Blog EN

How RCS Business Messaging (RBM) Is Transforming Communications Across Industries

While SMS is an excellent communication channel, RCS Business Messaging (RBM) provides an even more powerful tool to engage customers. Let's see how businesses can deliver stellar brand experiences and increase conversions with RBM.

Kalaivani Narayanan

BlogMessaging EN

6 Ways The Travel Industry Can Make Use Of SMS Marketing

SMS marketing is a powerful tool that can reach travelers at any stage of their travels, from initial research to post-trip follow-up. Here are six ways that businesses in the travel industry can make use of SMS marketing

Harish Thyagarajan

Conversational business texting
BlogMessaging EN

Implement Conversational Messaging to Transform Your CX Strategy

Conversational messaging is an excellent way to have meaningful customer interactions that are purposeful. Learn how you can build brand loyalty with conversational messaging.

Kalaivani Narayanan

Shopper Marketing Strategy
Blog EN

Digital Shopper Marketing Tactics to Win Over Modern Customers

Shopper marketing has evolved from being a bricks-and-mortar phenomenon to focusing on customer engagement online and offline. Read more about how brands can create campaigns that speak to shoppers’ specific needs and preferences.

Kalaivani Narayanan

CPaaS for MSO
CPaaS EN

5 ways Multi System Operators can use CPaaS solutions to create a better customer experience

The MSO sector can use CPaaS solutions in a variety of ways to create a better CX. Here are five interesting ways that CPaaS can be used to improve the customer experience:

Harish Thyagarajan

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