Category : Messaging

Build Trust In Messaging With Verified SMS
Build Trust In Messaging With Verified SMS

Businesses across the globe send trillions of SMS messages to their consumers every year because they understand that the SMS engagement rates are very high when compared to email. Nearly 90% of SMS messages are read within 3 minutes of receiving them, whi ...

By Harish Thyagarajan .25 Apr 2020. 10 min

Messaging Trends 2020
Messaging Trends 2020

Messages have high open-rates. According to Techpedia, it is as high as 98%. Moreover, 83% of the messages sent are seen within 3 minutes. In a time, when almost everyone has a phone and keeps it with them wherever they go, these statistics are not surpris ...

By Sakshee Sunil Sarrawgi .23 Dec 2019. 5 min

The Mobile B2c strategy Observatory presents 2018 results with Kaleyra and other partners
The Mobile B2c strategy Observatory presents 2018 results wit ...

March 28, 2019, the Mobile B2c strategy observatory presents the results of their research for 2018. The Mobile channel is more and more used both by customers and enterprises that are starting to integrate the data coming from the mobile into the stati ...

By Kaleyra .12 Mar 2019. 4 min

Now Send SMSes Directly from Your Spreadsheet
Now Send SMSes Directly from Your Spreadsheet

Communication is essential in all aspects of life, and regular advancements in this field are necessary to ensure continuous and effective communication with all stakeholders. Kaleyra understands this importance and takes communication to the next level wi ...

By Sakshee Sunil Sarrawgi .12 Mar 2019. 6 min

Kaleyra at the Politecnico of Milan event: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA”
Kaleyra at the Politecnico of Milan event: “KPI & MEASURE ...

Kaleyra at Mobile B2C Observatory Workshop: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA” On 24th January 2019 from 09:30 to 13:00 at the Politecnico of Milan there is the second workshop organized by the Mobile B2C Strategy Observatory “KPI & ME ...

By .01 Jan 1970. 10 min

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Why is it critical to have high priority SMS service lines?

Whether you’re a financial services provider, a SaaS product, or an online business, protecting your users and their data is something you simply cannot afford to take lightly. Some of the biggest names in the business have suffered high profile breaches t ...

By Darell Khin .21 Dec 2018. 4min

Getting Every Customer’s Attention On Earth Today And Mars Tomorrow
Getting Every Customer’s Attention On Earth Today And Mars To ...

With the rapid advancement of technology, it won’t be long before the human race ventures out into living in space, possibly on Mars. It’s commonplace to see technology that was all the hype yesterday getting the boot today to make way for newer technology ...

By Darell Khinn .01 Jan 1970. 4 min

SMS Essentials – part 7: The Secret to Sustaining Customer Engagement
SMS Essentials – part 7: The Secret to Sustaining Custo ...

The words “Customer engagement” talks about the emotional connection between a customer and the brand. Highly engaged customers tend to be regular, buying more and adding to the sales of the company, while continuing to be loyal and even promoting the bran ...

By Darell Khin .13 Dec 2018. 10 min

Italian customers satisfied of digital fintech and insurtech services. But what do they need more?
Italian customers satisfied of digital fintech and insurtech ...

The Fintech and Insurtech Observatory of the Politecnico di Milano, presented the results of the 2018 research. Companies from different industries shared their point of view and experiences to give their contribution. 2018 Results The 2018 results s ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 6: How SMS Can Lay The Foundation For Customer Support
SMS Essentials – Part 6: How SMS Can Lay The Foundation ...

Customer satisfaction is of utmost importance to determine the success of a business. You may have the best product in the world, but having inefficient customer support could diminish the value of your brand. Customer support is an integral part of every ...

By .01 Jan 1970. 10 min

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