Zomato & Kaleyra
Kaleyra Helped Runnr (now Zomato) Reach Its Customers Faster
Runnr was one of India’s largest providers of on-demand delivery drivers to various restaurants and e-commerce partners. With 5000+ happy merchants and 10,000+ happy partners, it was acquired by Zomato recently, making it part of India’s largest food aggregator.
Runnr had a large number of delivery personnel who would handle millions of orders on a monthly basis. Delivering orders in a matter of minutes was the business statement Runnr was functioning on. But in an era where digitalization had hit its peak, it was very important to enable real-time communication to end-users to achieve customer satisfaction.
Runnr was looking for technology that could provide them live tracking and thus simplify order management. Kaleyra’s Cloud Communication platform was the perfect fit for Runnr’s requirements. It helped them track and measure every order with detailed analytics and real-time data all in one place.
Other WhitePapers
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
One of the most important goals of any business is building a strong brand. This results in long-term returns for the business. The aviation industry is no different. Branding has become one of the key modules for the success of any business. To achieve impeccable...
Grofers & Kaleyra
Kaleyra provides Grofers with SMS services for transactional and high volume campaigns
HealthifyMe & Kaleyra
HealthifyMe wanted to provide top-notch service to its customers by quickly addressing all of their concerns. Kaleyra provided HealthifyMe with a secure voice solution that optimized their interaction with customers.