Messaging Trends for Businesses and Individuals
The digital revolution that’s brought seamless technology drift has witnessed a ubiquitous channel of communication that’s pervasive across geographies- Messaging.
The 160 character text format has not only made it convenient for individuals to pursue one-on-one conversations, but also fostered businesses to communicate with their customers on a personal level.
The following factors throw some light on why Messaging is the most convenient and preferred channel of communication.
Whitepaper Form
"*" indicates required fields
Other WhitePapers
Kaleyra Helps Verisure Improve Customer Engagement Through WhatsApp Business API
A study by Gartner suggests that over 65 percent of the companies compete on Customer Experience (CX) now, as opposed to 36 percent in 2010. The scope of CX is no longer limited to the problem-solving capabilities of the customer support team, but rather...
Grofers & Kaleyra
Kaleyra provides Grofers with SMS services for transactional and high volume campaigns
Building A Scalable Telemedicine Helpline Service For Pandemic Relief With Project StepOne
This case study showcases how Project StepOne, an India-based non-profit healthcare organization, uses Kaleyra’s cloud communication services to help the Government of India manage the COVID-19 crisis within the sub-continent.