
AirAsia & Kaleyra
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
Research suggests almost 40% of the passengers choose a particular airline based on its punctuality and customer experience. Pricing, surprisingly, comes as second on the list while choosing an airline. With so much emphasis on the user experience, bridging the communication gap through the latest technology becomes essential.
AirAsia, one of the leading low-cost airlines, operates extensively both domestically and internationally. It wanted to resolve many of its communication issues with a technologically advanced platform that could not only handle the growing number of passengers but was also reliable and cost-efficient. Kaleyra, a global Cloud Communication platform, fit its requirements, and provided an innovative, futuristic solution to improve their business communication.
Other WhitePapers
Kaleyra Helps Widiba Offer A Seamless Banking Experience With its Video Solution
Here is a case study about how Banca Widiba used Kaleyra’s services to redefine customer experiences.
Why All Businesses Must Adopt Two-Factor Authentication
This whitepaper answers 'what is Two-Factor Authentication (2FA)' and how businesses can use it to protect their customers' identities.
Italy’s Most Popular Radio Station Uses Kaleyra’s Communication Services To Engage With Its Audience In Real-Time
RTL 102.5 uses Kaleyra's cloud communication services to interact with its end-users.