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Voice

Click-2-Call: Help Your Customers Reach You Better

Click 2 Call allows customers to drop their details like name, number, and nature of the query and submit details with just a click.

Harish Thyagarajan

Voice

Text to Speech: The Next Level of Business-Customer Interaction

Text to Speech enables high-quality voice service, reduces costs by automating calls and enables personalized customer experience.

Prarthana Sachdev

Voice

5 myths about Cloud Telephony debugged

Cloud telephony is a technology that is innovative and is responsible for taking business communication to the next level.

Harish Thyagarajan

Voice

10 Steps to building an effective Support Centre for every business

The ultimate checklist to help you setup an efficient Customer Support Centre for your business.

Prarthana Sachdev

Voice

Choose How To safeguard Your customer’s Privacy Through Number Masking?

Call masking covers the real identities of customers and delivery persons or retailers with a virtual number.

Harish Thyagarajan

Voice

Intelligent capturing through IVR

IVR or Interactive Voice Response allows businesses to design call flows efficiently giving their customers an interactive and customized experience.

Harish Thyagarajan

Voice

What is Computer Telephony Integration (CTI)?

Computer Telephony Integration or CTI is a term that describes the technological ability to control the functionalities of your phone systems through your computer. Through CTI software you can efficiently run and easily scale your business communications with your customers, without facing extra operational costs or investing in hardware/infrastructure.

Kalaivani Narayanan

Blog Voice

10 Advantages Of Using CTI To Upscale Your Call Center

CTI technology provides you the ability to access all your telephone services through a desktop. This not only means that you no longer need a phone to communicate with your clients but also that all your devices- phone, fax, voice mail can communicate with one another.

Harish Thyagarajan

Voice

A definite guide to building great marketing strategies with VoIP

Your business can only be as successful as the technology and equipment that you use lets it be. Don’t allow Plain Old Telephone Service (POTS) to determine your success. Through VoIP phone service you can combine voice and data through multiple pathways and route the call to any network. VoIP technology eliminated the costs that comes with using POTS and provides a more versatile and efficient service.

Kalaivani Narayanan

Voice

Here’s how Cloud telephony can save your business

50% of businesses fail in the first 5 years, and 80% do not make it to the 10-year mark. There are a number of reasons that lead to these surprisingly harsh numbers- lack of finance, poor managerial skills, etc. But there is only one thing that can actually save your business and ensure that these statistics do not apply to it- Cloud Telephony.

Kalaivani Narayanan

Voice

A Review Of The Best Virtual Phone System To Scale Your Business

Here are the Top 10 Virtual Phone System for Complete Call Control

Harish Thyagarajan

Voice

A Guide To Buying The Best Cloud Telephony Solutions

This checklist will help you choose the top cloud telephony solutions for your business.

Harish Thyagarajan

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© 2025 Kaleyra. All rights reserved.

© 2024 Kaleyra. All rights reserved.