Don’t Leave Your Customers Hanging! Enable Callback Requests
By giving your customers control over when they want the callback, you can increase customer satisfaction among other benefits.
Provide Better Customer Experience with Cloud Contact Centers
What use are traditional phone systems that can’t keep up with the larger volume of customers that come with the growth of your business? Don’t let old technology limit your expansion. Cloud-based Contact Centers serve as modern alternatives that enable businesses to continuously stay in touch with customers. You can now go back to focusing on achieving that target market share, that you have been working so hard for. By moving your conversations to the Cloud, you can manage your call center seamlessly and access it from anywhere in the world.
A Step by step Guide for Using Kaleyra’s Blacklist API
Kaleyra's Voice API allows businesses to blacklist spam numbers, robocalls or other nwanted numbers.
The Mobile B2C Strategy Observatory Presents 2018 Results With Kaleyra And Other Partners
Mobile B2C strategy Observatory presents the results of their research for 2018.
Kaleyra Celebrates Women Today, and Everyday
This International Women’s Day, Kaleyra expresses gratitude and appreciation for all women out there, who stand strong in their invisible capes. Together we can, and we will close this gender gap!
Dario’s story, from Olivetti to the computer ubiquity
February 26, 2019 - Italy | Corriere della Sera - MASSIMO SIDERI It is incredible the amount of managers and entrepreneurs that we can still place in the composite and rich galaxy of the Olivetti experience of decades ago. To prove that, from that of Athens...
Basics Of Data Security On Production Systems
Hacking attacks can be prevented by implementing standard practices, automating the systems management and implementing strong monitoring systems.
Taking Texting to the Next Level with Kaleyra
KALEYRA FOUNDER AND CEO, DARIO CALOGERO, IS BUILDING HIS 1999 MOBILE BUSINESS MESSAGING STARTUP INTO A GLOBAL PLAYER, STAYING ONE STEP AHEAD OF TECHNOLOGICAL CHANGE Dario Calogero, founder and CEO of Kaleyra, which provides mobile phone messaging for banks and...
Why Is It Critical To Have High Priority SMS Service Lines?
With increased number of data breaches, businesses can no longer rely on single-factor authentication. Use SMS for verification.
Top 10 Marketing Trends For 2019 That You Simply Can’t Ignore
New digital marketing trends are emerging ever so often bringing better ways to connect with customers. Here are some trends that can help businesses evolve.
Is the Euro to Blame for Italy’s Economic Woes?
Dario Calogero is still as enthusiastic about the euro as he was at its birth 20 years ago. Back in 2000, when the single currency was barely one year old, his financial-services startup landed a €1 million ($1.13 million) investment from a venture capital fund....
SMS Essentials – Part 7: The Secret to Sustaining Customer Engagement
The words “Customer engagement” talks about the emotional connection between a customer and the brand. Highly engaged customers tend to be regular, buying more and adding to the sales of the company, while continuing to be loyal and even promoting the brand on behalf of the company through word of mouth, etc. Research shows that a fully-engaged customer represents 23% more revenue than average.