SMS Essentials – Part 5: The Focus On SMS Reminders
One of the major reasons why clients do not show up for appointments is because they simply forget. This is especially true when clients have packed schedules. While a missed appointment every now and then may not seem like that big of a drawback, when it comes to running a business, one missed appointment can have far higher repercussions. SMS reminders can reduce the potential loss that a company might incur in cases where appointments are rescheduled at the last minute. Since almost everyone carries a cell phone, a simple SMS with the date, time and location of the appointment can go a long way. There a few factors that should be taken into account to ensure when using SMS reminders. Keeping these in mind can ensure fewer missed appointments.