Elevate customer experiences. WhatsApp Business solution now on Kaleyra APIs.
Easily send WhatsApp messages via Kaleyra. Our APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.
Want to optimize your messaging strategy to have a higher rate of delivery? Use Kaleyra to send WhatsApp Business messages – with built-in failover to SMS.
Engage in one-on-one conversations with a potential audience of over 1.5 billion people.
Your customers are already messaging more than ever! And now you can transform your communications into a competitive differentiator through the power of real-time, personalized conversations with WhatsApp Business through Kaleyra, your trusted WhatsApp Business solution provider.
Send and receive rich messages to opted-in users. Enrich your messages with QR codes, high-resolution images, audio files, and document sharing for better customer engagement.
Personalize messages based on your audience’s attributes like customer names, past purchases, or location. By providing a personalized and conversational approach to your messaging, you’re enabling richer customer engagement helping build customer loyalty.
Customers engage with your brand on their terms, switching between real-time and non-real time dialog depending on the situation while messaging threads help provide customer experience with context.
Quicker Response Time
Optimize the chat app for common inquiries resulting in quicker response times and faster time to resolution, ultimately driving higher customer satisfaction.
Ensure Data and Message Security
All communications sent through WhatsApp Business are highly secure, providing verified communications within the app between the business and the customer.
Real Time Analytics
Optimize your future conversations with reports on status delivery and messages seen, helping you improve your future conversations even more.
Whether you want to use a simple REST API or are in need of an easy-to-use tool like Infobip Portal to communicate with your customers, we've got you covered.
The Call Masking Advantage
Bridge the gap between agents and customer’s while ensuring privacy
Record and analyse the conversations that your
agents have with your customers, later use this to
train and track their performance while gaining
new customer insights.
Enhance Customer Loyalty
Build trust and loyalty among your customers as
you adhere to their privacy and heighten the
chances of them opting for your services again.
Quick Issue Resolve
Recording conversations also help you understand
the issue that your customer is facing and help
you resolve the conflict with a faster turnaround time.
Off Platform Transactions
Prevent buyers and sellers from engaging in
private communications by keeping your
business transactions secure within the platform.
Practo unites patients and healthcare providers through Kaleyra
Practo is a SaaS based company that connects consumers to healthcare providers through an independent medical website. Their aggregator based system allows patients to search for healthcare providers according …