Ola & Kaleyra: Part 2

23 Jul, 2020

Kaleyra’s Communication Solutions connect drivers and customers for OLA

Ola has grown to become one of the largest transportation providers in India by occupying 60% market share. Being the fastest growing cab aggregator came with its share of challenges in a diverse environment like India. Providing real-time updates, ensuring customer privacy, and constant connectivity were some of the challenges they faced.

Getting real-time data, trackability for the calls initiated, detailed analytics for each voice call triggered under a single platform was indeed challenging. That’s when Kaleyra stepped in with its cloud communication platform and helped Ola achieve brand loyalty by bridging the communication gaps between drivers and customers in real-time.

Case Study Form

"*" indicates required fields

Name*

Last*

Email*

Phone

Company*

Country*

Industry*

Consent legal*

I consent to Kaleyra storing and processing my data in accordance with their privacy policy.*

Name

This field is for validation purposes and should be left unchanged.

Other WhitePapers

Everything You Need To Know About DLT Registration in India

Remote

On Demand

Create a Seamless Customer Experience through WhatsApp

A detailed guide by Kaleyra on how big and small businesses can leverage WhatsApp Business to provide better customer experience.

Kaleyra’s Empowers Leading Job Portals to Reach Jobseekers at a Faster Rate

Recruiting the right person is one of the major challenges faced today by companies. Be it a startup or a large corporate, finding the right talent beating the conventional methods of hiring is the need of the hour. Smaller companies especially face issues hiring...