Category : Cloud Telephony

Don’t leave your customers hanging! Enable callback requests
Don’t leave your customers hanging! Enable callback req ...

No matter how much detail you provide on your website or how user-friendly your app is, there will always be instances in which your customers will need to contact you directly. A study conducted by American Express shows that 46% of customers prefer to ta ...

By Sakshee Sunil Sarrawgi .18 Mar 2019. 5 min

Kaleyra at the Politecnico of Milan event: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA”
Kaleyra at the Politecnico of Milan event: “KPI & MEASURE ...

Kaleyra at Mobile B2C Observatory Workshop: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA” On 24th January 2019 from 09:30 to 13:00 at the Politecnico of Milan there is the second workshop organized by the Mobile B2C Strategy Observatory “KPI & ME ...

By .01 Jan 1970. 10 min

Cloud Communication Meets Business Needs Across Industries
Cloud Communication Meets Business Needs Across Industries

Most often customers ask, “How is cloud communication helpful for my business?” Every business has a unique requirement. What may suit an educational institution may not suit a healthcare chain and vice versa. An online food delivery client may have a diff ...

By Pooja AV .02 Nov 2018. 5 min

Disaster recovery strategy gets easier with Cloud Telephony
Disaster recovery strategy gets easier with Cloud Telephony

Be it a natural disaster or something as simple as an internet outage, having a disaster recovery strategy is of prime importance for any business worldwide. Businesses must be able to function and provide seamless user experience to its customers every si ...

By Pooja AV .10 Oct 2018. 6 min

7 reasons why SMEs must switch to Cloud contact centre
7 reasons why SMEs must switch to Cloud contact centre

Startup landscape has witnessed tremendous growth in the past few years. The business world no longer just belongs to the elite and high brand companies with so many startups and SMEs making way every day into the market. Technological innovations in the r ...

By Pooja AV .28 Sep 2018. 10 min

Cloud telephony empowers e-commerce industry
Cloud telephony empowers e-commerce industry

Increased smartphone usage has opened doors for new business opportunities. E-commerce specially is a booming industry. With a busy lifestyle, most people prefer online shopping as against visiting the store to store to find a perfect outfit or their favor ...

By Pooja AV .15 Sep 2018. 4 min

Top 10 Cloud Telephony providers across the world
Top 10 Cloud Telephony providers across the world

What is Cloud Telephony? In today’s well connected and hyper competitive business environment, firms need to communicate with customers regularly to ensure steady growth and stay ahead of their competitors. Cloud Telephony provides business communica ...

By Sakshee Sunil Sarrawgi .23 Aug 2018. 4 min

8 Reasons Why Cloud Telephony is the best for your company’s growth
8 Reasons Why Cloud Telephony is the best for your company ...

Leave behind the conventional business telephone systems and switch to a smarter, easier and more efficient way of communicating with your customers. Through Cloud Telephony you can now make and receive numerous calls & SMSes simultaneously without any ...

By Sakshee Sunil Sarrawgi .03 Aug 2018. 4 min

Here’s how Cloud telephony can save your business
Here’s how Cloud telephony can save your business

50% of businesses fail in the first 5 years, and 80%  do not make it to the 10-year mark. There are a number of reasons that lead to these surprisingly harsh numbers- lack of finance, poor managerial skills, etc. But there is only one thing that can actual ...

By Sakshee Sunil Sarrawgi .04 Aug 2018. 5 min

Everything you need to know about Cloud Telephony!
Everything you need to know about Cloud Telephony!

Cloud telephony, moving your phones to Cloud, moving your business to Cloud! If you are wondering, what is this Cloud and moving everything to Cloud means specially your Businesses, rest assured you have reached the right Blog! This blog will serve as a ...

By Pooja AV .23 Jul 2018. 11 min

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