AirAsia & Kaleyra
Kaleyra Helps Aviation Giant AirAsia Offer Smooth Travel Experience To Its Customers
Research suggests almost 40% of the passengers choose a particular airline based on its punctuality and customer experience. Pricing, surprisingly, comes as second on the list while choosing an airline. With so much emphasis on the user experience, bridging the communication gap through the latest technology becomes essential.
AirAsia, one of the leading low-cost airlines, operates extensively both domestically and internationally. It wanted to resolve many of its communication issues with a technologically advanced platform that could not only handle the growing number of passengers but was also reliable and cost-efficient. Kaleyra, a global Cloud Communication platform, fit its requirements, and provided an innovative, futuristic solution to improve their business communication.
Other WhitePapers
Messaging Strategies Webinar
WebinarToday, connecting with your customers through their preferred channels is not just optional but essential for success. By leveraging the power of multichannel communication, you can engage your customers like never before. In this webinar, we discuss five...
Global Fintech Fest
BI Worldwide builds stakeholder engagement through Kaleyra
As firms today are continuously expanding their operations for an ever-growing customer base, the need for a platform that can effectively manage all business communication is rapidly rising. By replacing the traditional phones system with a smarter, quicker and...