
Ola & Kaleyra: Part 1
How Ola leveraged Kaleyra’s Cloud Communication to connect customers and drivers via Messaging
Cab aggregators have already moved on from the traditional PBX systems, which piled on their worry of infrastructure set-up, to a more cost-friendly and environment-friendly solution. They have moved their business communication entirely to the cloud.
They can now manage their messaging and voice services from a single and scalable Cloud Telephony platform in a safe and secure manner. It is cost-effective and enables automation of processes, thus enabling them to serve a larger customer base seamlessly.
One such transportation business that has streamlined its customer communication by moving its contact centre on the cloud is Ola! They leveraged Kaleyra’s robust cloud communication platform to connect with customers from anywhere at any time.
Case Study Form
"*" indicates required fields
Other WhitePapers
Kaleyra empowers Amazon to deliver 1.6 Million packages every day
E-commerce platforms have changed the way people shop especially in the past decade. According to a recent study by Forbes, more than 53% of the world’s population prefers online shopping since it allows them to choose from a massive number of options, saves...
Guide to Getting Started with MMS
Multimedia Messaging Services (MMS) enables brands to send visually exciting content, including images, videos, GIFs, and more. Our MMS guide is here to help you get started with tips on... How MMS Works Use Cases from Top Brands ROI from MMS Best Practices Getting...
Red Cross and Kaleyra
During the COVID-19 pandemic, the Italian Red Cross successfully managed the surge in calls by implementing a toll-free messaging system provided by Kaleyra, ensuring effective communication and efficient emergency response services.