Ola & Kaleyra: Part 1
How Ola leveraged Kaleyra’s Cloud Communication to connect customers and drivers via Messaging
Cab aggregators have already moved on from the traditional PBX systems, which piled on their worry of infrastructure set-up, to a more cost-friendly and environment-friendly solution. They have moved their business communication entirely to the cloud.
They can now manage their messaging and voice services from a single and scalable Cloud Telephony platform in a safe and secure manner. It is cost-effective and enables automation of processes, thus enabling them to serve a larger customer base seamlessly.
One such transportation business that has streamlined its customer communication by moving its contact centre on the cloud is Ola! They leveraged Kaleyra’s robust cloud communication platform to connect with customers from anywhere at any time.
Case Study Form
"*" indicates required fields
Other WhitePapers
Gartner’s All-New Market Guide for CPaaS
Short for Communications Platforms as a Service, CPaaS is a cloud-based platform that enables developers to use several communication features like voice, messaging and video as part of their own applications or any other internet-enabled application through...
Verified SMS – Making Business Messaging Trustworthy, with Google
What is Unicode SMS?
twitterlinkedinfacebook6 min readUnicode SMS allows you to include emojis and send messages in any foreign and regional language other than English. Languages such as Chinese, Cyrillic, Arabic, Hindi, Kannada, Marathi, etc contain non-standard characters and must...