Flipkart increases operational efficiency through Kaleyra’s Cloud telephony platform

Flipkart increases operational efficiency through Kaleyra’s Cloud telephony platform

The e-commerce has transformed the way business is done in India. The Indian e-commerce market is expected to grow to US $200 billion by 2026 and much growth of the industry has been triggered by increasing internet and smartphone penetration. The ongoing digital transformation in the country is expected to increase India’s total internet user base. India’s E-commerce revenue is expected to grow at an annual rate of 51% , which is the highest in the world. This amount of growth is possible due to the cutting-edge solutions provided by Cloud Telephony providers who ensure these market giants have a real-time communication with its customers and contribute to smooth user experience.

Download Customer Story