WHATSAPP BUSINESS API FOR BANKING AND FINANCIAL SERVICES

Drive secure communications with your banking customers on their preferred channel

Deliver transactional notifications, financial updates, and service-related information to customers through WhatsApp Business API, a secure communication channel for the finance sector.

Gain a competitive edge with WhatsApp Business API

Verified Business Profile

Build customer trust and reassure your account holders to engage freely with your business with the most used IM App.

Media Rich Messaging

Leverage WhatsApp’s ability to send and receive rich media content such as images, videos, documents, locations, links, and improve customer experience.

Instant Notifications

Send transactional messages and time-sensitive notifications in a quick, convenient, and reliable way.

Secure Conversations

Do not compromise on the privacy and security of your customers. Communicate over a secure and end-to-end encrypted interactive chat channel.

Create secure banking experiences that engage and support customers

Customer Onboarding

Use targeted messaging triggered by customer actions to guide them through the customer journey. Simplify the onboarding process for your customers.

Customer Account Management

Simplify the process of managing various details of your customers’ accounts and facilitate different account-related requests in a single WhatsApp conversation.

Document Submission

Simplify the document submission process for customer identity validation by allowing your customers to send a copy of the required files via WhatsApp messages.

Ticket Resolutions

Make customer support effortlessly easy for both your customers and your team using WhatsApp Chatbot. Solve your customers’ FAQs instantly, round the clock.

Customer Service Automation

Use chatbots to cater to user requirements, such as providing balance information, sending credit updates, and helping them with other simple banking transactions.

Payment Reminders

Remind customers of upcoming payments or past due notices along with a CTA link to help them make their payments on-time and avoid late fees.

Enjoy the Kaleyra advantage

Quick Sign-Up Process

As a WhatsApp Business Solution provider, Kaleyra helps you set up your WhatsApp Business Accounts (WABAs) as quickly as possible, taking care of the entire process for you.

Business Critical Reliability

Kaleyra’s state-of-the-art architecture supports you at all times, whether you opt for our on-premise or cloud solutions.

Best-in-Class Support Team

Kaleyra provides 24/7 global customer service and comprehensive documentation to support you with any technical queries so that your adoption of WhatsApp is smooth and hassle-free.

Explore k-lab

K-lab is a one-of-a-kind innovation lab introduced by Kaleyra exclusively for the BFSI sector to develop impactful mobile CX solutions. Find out how leading banks and fintech companies are using WhatsApp Business and other Kaleyra products to advance their business communication efforts.

 Proven Communications Technology

3000+
Customers
1600+
Operator Connections
190+
Countries
99.99%
API Uptime
27 Billion
Messages, 2019
3 Billion
Voice Calls, 2019

We’re ready to help you design the perfect communication experiences for your customers.