2-way Messaging incorporates both sending and receiving
messages through cloud-based platform in a short timeframe. It
gives you the complete flexibility in managing incoming messages
and provide an instant platform to run your campaigns successfully.
Change the way your customers communicate
Enable businesses to send and receive messages
by configuring specific keywords on a shared
short/long code. Track responses and get detailed
information about customer mobile number,
message status etc. by choosing the specific
Use unlimited keywords and reach your target
audience via a dedicated short/long code number.
Improve brand recognition by sending and
receiving messages from the same number time
Manage incoming customer requests, queries and
replies on your CRM, Application or on any other
platform throught a Trigger Log. The trigger log will
also store the Trigger URL along with details of the
VMN number used, recipient, message, status and
response and triggered time. Keep a count on all
the keywords used in your interactive messages
with Count Log.
Get a detailed report ranging up to the last six
months for both Short Code and Long code
numbers that were used to trigger a campaign.
Further filter the reports based on Keywords used
in the messages.
Automate opt-in/opt-out through easy two-way
reply. Manage subscribers smartly by gathering
information through surveys, feedbacks etc. on
your marketing campaigns.
Stay worry-free with our automated backend logic.
Configure smart auto responses with keyword or
numbers and keep your customers engaged.
True-way to connect with your customers
Optimized routing ensures low latency resulting
in high delivery rates of messages. Our extensive
network carrier connections with over 800+
operators across 190+ countries allows you to
send messages across the globe.
Kaleyra allows businesses to set up predefined
keywords to shared / dedicated short code / long
code numbers and help businesses to identify
Encourage customers to decide if they want to
opt-in/opt-out of your campaigns. Let customers
choose if they want to be notified about
appointments, reminders, shipments etc.
Aim at reaching your customers in a seamless
way. Build brand recognition worry-free and
know your audience across the globe while we
take care of regulations and compliance hassles.
Procure a shared short code/ long
code number or a dedicated short
code number from Kaleyra
Set up an VMN account with keywords
Send out a message to your
customer and get a detailed
report of the campaign once they
Ask your customers to get in touch with you through marketing promotions
The customer will then send out either an opt-in /
opt-out or voting message to the number you
Once you get the response get a
detailed report on the campaign