Tag : Customer Engagement

SMS Essentials – part 7: The Secret to Sustaining Customer Engagement
SMS Essentials – part 7: The Secret to Sustaining Custo ...

The words “Customer engagement” talks about the emotional connection between a customer and the brand. Highly engaged customers tend to be regular, buying more and adding to the sales of the company, while continuing to be loyal and even promoting the bran ...

By Darell Khin. 13 Dec 2018. 10 min

SMS Essentials – Part 4: The Trump Card to an Effective Marketing Strategy
SMS Essentials – Part 4: The Trump Card to an Effective ...

Making your brand noticeable and keeping your customer engaged can be quite daunting. In this day and age when consumers are bombarded with the sheer amount of marketing noise, capturing consumers attention can become increasingly difficult. While social m ...

By . 01 Jan 1970. 10 min

SMS Essentials – Part 3: Channeling SMS Notifications For Customer Engagement
SMS Essentials – Part 3: Channeling SMS Notifications F ...

If you are a business and you are not using one of the most engaging means of communication with your customers, you are missing out a lot on customer loyalty. In this post, we take a look at some common misconceptions and some great benefits that an SMS n ...

By Darell Khin. 11 Dec 2018. 4 min

Alternative Marketing Strategies For Customer Retention And Reactivation
Alternative Marketing Strategies For Customer Retention And R ...

While companies look for new strategies to compete with other brands, many forget existing strategies that have a positive impact on sales and marketing. Though customer acquisition is important, retention and reactivation can help broaden the customer bas ...

By Darell Khin. 12 Dec 2018. 4 min

Why Gartner Focuses on SMS as a Marketing Channel Severely Underrated
Why Gartner Focuses on SMS as a Marketing Channel Severely Un ...

Gartner Group Inc. is one of the most reliable sources for analysis, trends, and predictions backed by extensive data and information gathered on the market. Founded close to 4 decades ago, Gartner is an established company that provides market analysis fo ...

By Darell Khinn. 11 Nov 2018. 5 min

Increasing Customer Engagement Using SMS – Unwrap 10 Simple Techniques
Increasing Customer Engagement Using SMS – Unwrap 10 Si ...

In this post, we take you through how you can increase customer engagement using SMS and SMS communications best practices. Discover the power of a simplified communication channel that can activate a variety of strong customer engagement activities.  A ...

By . 01 Jan 1970. 10 min

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