Category : Company Updates

Creating a Modern IVR to Enhance Customer Experience
Creating a Modern IVR to Enhance Customer Experience

What is an IVR? For a customer, an IVR is a common phone menu. More technically, an Interactive Voice Response (IVR) system allows a caller to connect with the back-end telephony system of businesses by clicking on keys that emit DTMF (Dual Tone Multi-F ...

By .01 Jan 1970. 10 min

New Beginnings
New Beginnings

Powerful. Reliable. Scalable. This was the vision we had when we set out to build a platform that would empower businesses to get not one, but many steps closer to their customers. To create and run such a platform, it was important to have a strong commun ...

By Filippo Monastra .24 Jul 2019. 3 min

The Mobile B2c strategy Observatory presents 2018 results with Kaleyra and other partners
The Mobile B2c strategy Observatory presents 2018 results wit ...

March 28, 2019, the Mobile B2c strategy observatory presents the results of their research for 2018. The Mobile channel is more and more used both by customers and enterprises that are starting to integrate the data coming from the mobile into the stati ...

By Kaleyra .12 Mar 2019. 4 min

The messaging made in Italy is now listed on the New York Stock Exchange
The messaging made in Italy is now listed on the New York Sto ...

March 4, 2019 - Italy | La Stampa (Tutto Soldi) - Maurizio Tropeano Kaleyra is looking for global investors in SMS services for banks and enterprises It was 1999 when Dario Calogero, with the support of Simone Fubini, founded Ubiquity and decided to ...

By Kaleyra .01 Jan 1970. 2 min

Kaleyra announces brand new platform Kaleyra Hexa at MWC 2019 #simpleispowerful
Kaleyra announces brand new platform Kaleyra Hexa at MWC 2019 ...

  This week Kaleyra created ripples at the Mobile World Congress 2019. We introduced Kaleyra Hexa. The all in one omnichannel communication platform with Messaging, Voice, Instant Messaging, Numbers and much more loaded in a single console. W ...

By Kaleyra .26 Feb 2019. 4 min

Announcing the Launch of Kaleyra’s All New Product at MWC Barcelona
Announcing the Launch of Kaleyra’s All New Product at MWC Bar ...

[embed]https://www.youtube.com/watch?v=JvrDBqfIy8I&feature=youtu.be[/embed]   As a business, communication with the customer has to be done right. As a business person, we constantly strive to communicate with the right person at the right time an ...

By Anurag Sarkar .01 Jan 1970. 2 min

Basics of Data Security on Production Systems
Basics of Data Security on Production Systems

In the new digital age, no business can function effectively without having applications that help them improve business efficiencies. This requires the businesses to rely on capturing and storing customers’ personal information in applications which are h ...

By Madhusudhan .06 Feb 2019. 4 min

Kaleyra at the Politecnico of Milan event: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA”
Kaleyra at the Politecnico of Milan event: “KPI & MEASURE ...

Kaleyra at Mobile B2C Observatory Workshop: “KPI & MEASUREMENT STRATEGY IN THE MOBILE ERA” On 24th January 2019 from 09:30 to 13:00 at the Politecnico of Milan there is the second workshop organized by the Mobile B2C Strategy Observatory “KPI & ME ...

By .01 Jan 1970. 10 min

Solutions Infini (now Kaleyra) brings home the Deloitte Technology Fast 50 India award
Solutions Infini (now Kaleyra) brings home the Deloitte Techn ...

It is a moment of pride as Solutions Infini (now re-branded to Kaleyra) has been ranked yet again, as one among the Top 50 most disruptive technology companies in India by Deloitte. The event recognizes companies that strive towards innovation while devoti ...

By Malavika Mallya .29 Oct 2018. 3 min

Choose how to safeguard your customer’s privacy through Number masking
Choose how to safeguard your customer’s privacy through ...

With about 2.5 billion smartphone users across the world, the rate of online app markets are growing at a higher wavelength to match the expectations and cater to the needs of these smartphone users. Businesses strive to be on top of their game by providin ...

By Pooja AV .21 Aug 2018. 10 min

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