Category : Communication

Top 10 marketing trends for 2019 that you simply can’t ignore
Top 10 marketing trends for 2019 that you simply can’t ignore

New digital marketing trends are emerging ever so often bringing better ways to connect with customers. With 2019 soon approaching, we can see a dramatic shift in the way customers consume products, services, and information. Companies need to constantly m ...

By Darell Khin .20 Dec 2018. 3 min

Getting Every Customer’s Attention On Earth Today And Mars Tomorrow
Getting Every Customer’s Attention On Earth Today And Mars To ...

With the rapid advancement of technology, it won’t be long before the human race ventures out into living in space, possibly on Mars. It’s commonplace to see technology that was all the hype yesterday getting the boot today to make way for newer technology ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 6: How SMS Can Lay The Foundation For Customer Support
SMS Essentials – Part 6: How SMS Can Lay The Foundation ...

Customer satisfaction is of utmost importance to determine the success of a business. You may have the best product in the world, but having inefficient customer support could diminish the value of your brand. Customer support is an integral part of every ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 5: The Focus On SMS Reminders
SMS Essentials – Part 5: The Focus On SMS Reminders

One of the major reasons why clients do not show up for appointments is because they simply forget. This is especially true when clients have packed schedules. While a missed appointment every now and then may not seem like that big of a drawback, when it ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 4: The Trump Card to an Effective Marketing Strategy
SMS Essentials – Part 4: The Trump Card to an Effective ...

Making your brand noticeable and keeping your customer engaged can be quite daunting. In this day and age when consumers are bombarded with the sheer amount of marketing noise, capturing consumers attention can become increasingly difficult. While social m ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 3: Channeling SMS Notifications For Customer Engagement
SMS Essentials – Part 3: Channeling SMS Notifications F ...

If you are a business and you are not using one of the most engaging means of communication with your customers, you are missing out a lot on customer loyalty. In this post, we take a look at some common misconceptions and some great benefits that an SMS n ...

By Darell Khin .11 Dec 2018. 4 min

SMS Essentials – Part 2: SMS Security And Why It’s Critical
SMS Essentials – Part 2: SMS Security And Why It’ ...

There is no doubt that SMS marketing is one of the most efficient means for a business to gain customer success. It is cost-efficient and has a high open and response rate when compared to other marketing media. However, the risk of falling victim to cyber ...

By .01 Jan 1970. 10 min

SMS Essentials – Part 1: Achieving Customer Success Using SMS Marketing
SMS Essentials – Part 1: Achieving Customer Success Usi ...

As you may already know, customer communications is critical to the success of any business. Welcome to our "SMS Essentials" series of articles in which we discuss simple and effective actions to scale your business and take communications up a notch. Foll ...

By .01 Jan 1970. 10 min

Alternative Marketing Strategies For Customer Retention And Reactivation
Alternative Marketing Strategies For Customer Retention And R ...

While companies look for new strategies to compete with other brands, many forget existing strategies that have a positive impact on sales and marketing. Though customer acquisition is important, retention and reactivation can help broaden the customer bas ...

By Darell Khin .12 Dec 2018. 4 min

5 reasons Why It Is Critical To Have 100% Uptime In Healthcare Communications
5 reasons Why It Is Critical To Have 100% Uptime In Healthcar ...

Running and managing a healthcare business comes with enough challenges - handling patient appointments, coordinating services and programs, managing staff, schedules, and budgets - and difficulty communicating should not be one of them. It’s incredibly di ...

By .01 Jan 1970. 10 min

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