Runnr now Zomato depends on Kaleyra for reaching customers faster

Runnr now Zomato depends on Kaleyra for reaching customers faster

The food delivery market stands at a whopping €83 Billion market and is expected to grow five fold in the coming years worldwide, according to a report by McKinsey. Until few years ago, food delivery across the world was restricted only to Chinese restaurants or local pizza joint where the order was placed by customers on phone and the restaurant person would show up with the order after what seemed like a long wait. The customer on the other hand had no update whatsoever. But with the rise of digital technology, more customers are inclined to use online platforms like website or app for smooth shopping experience. When it comes to food ordering, they expect the same ease with which order for food can be placed from their favorite restaurant and get it delivered to the place chosen.

Download Customer Story